Serco’s ASP shared services moves to a cloud based solution with HP

Monday 22nd October, 2012

Serco’s Anglia Support Partnership (Serco ASP), has selected HP to help improve the quality and efficiency of its healthcare services.

A robust, high-performance HP Converged Cloud solution based on HP CloudSystem and HP Storage will help Serco ASP improve essential services by managing people, processes, technology and assets more effectively.

Serco ASP provides a wide range of shared services to the NHS and other health-oriented organisations in the East of England, including recruitment, payroll, pensions, purchasing and financial services. The company currently produces 42,000 payslips per month on behalf of its customers from its integrated service centre in Huntingdon, and operates four primary care support centres in Cambridge, Ipswich, Witham and Norwich.

Mark Smith, Head of IT at Serco ASP said: “Serco ASP needed a high performance, future-proof IT platform to support business growth, both geographically and into other market sectors.”

He added: “At every step of the selection process, HP was able to demonstrate market leadership across all of the major technology components. HP was able to deliver a full private cloud platform, built at our location to our specification and ready in a very short time-frame for us to host our client services. In HP, we have a technology partner to help us deliver our business plan and objectives.

The HP CloudSystem will provide a geographically resilient dual data center solution to support Serco ASP’s multi tenancy shared services platform. The centralised infrastructure-as-a-service (IaaS) platform based on an open, common architecture will enable Serco ASP’s IT team to provision complex infrastructure and applications in minutes instead of months. Resources can be easily allocated across the physical and virtual environments to ensure predictable delivery and service levels.

“HP will enable Serco ASP to move to the cloud, unleashing the full performance, stability and manageability benefits of their virtualised IT platform,” says Michael Clifford, HP Director, Cloud Computing, UK &I. “Serco ASP will be able to offer service availability at a price point the NHS is unlikely to have realised in the past.”